Delete your Duty Dock account
Use this page to start a deletion request for your Duty Dock account and associated personal data.
Start your deletion request
Send the request from the email address connected to your Duty Dock account. This lets us verify that the account belongs to you before deleting it.
- Select Request account deletion below.
- Confirm that your account email and full name are included.
- Do not include your password or payment-card information.
- Reply to any verification message from Duty Dock support.
If the button does not open your email app, send an email to support@latouchetechnologies.com with the subject Duty Dock Account Deletion Request.
What we delete
After we verify your request, Duty Dock deletes your authentication account, account profile and normal product data associated with that account. This includes saved account records, vessel follows and notification registrations associated with the account.
Data saved locally on your phone remains on that phone until you sign out, clear the app's storage or uninstall the app.
What we may retain
We may retain the minimum information needed for billing, tax, accounting, fraud prevention, security, dispute resolution or other legal obligations. Retained records are limited to those purposes and do not keep your Duty Dock account active.
Cancel subscriptions separately
Account deletion does not cancel a recurring subscription. If you subscribed through Google Play, cancel it in Google Play before or after submitting this request. Deleting Duty Dock also does not delete accounts you may separately hold with a billing provider or supplier website.