Help

Duty Dock Support

Send us the stock number, supplier link and a screenshot when a calculation or extraction does not look right. Do not send passwords, API keys or payment-card numbers.

Calculation or vehicle issue

Include the supplier listing, importer type and the result you expected us to review.

Email support

Billing or plan access

Tell us the email on the Duty Dock account and where the subscription was purchased.

Billing help

Account deletion

Use the deletion page for instructions and the information we need to locate your account.

Delete account

Privacy or legal

Review our published policies or contact us with a specific privacy question.